How illio works:
Unlike many other portfolio analytics systems, illio calculates a more precise view of your returns with a method known as time weighted return. For this to be successful we need to import your Positions as well as any subsequent Transactions.
Unfortunately, when pulling information from your investments, not all brokers and connections return the data in a way that can be automatically ingested by our engines. For example, in some cases the data only returns the positions but not the transactions or sometimes the broker doesn’t share the Ticker symbol which makes automated mapping hard.
Today, you can automate the input of data by connecting directly via Yodlee, Plaid, Vezgo or some of our own direct integrations. If the data returned is not as complete as we’d like, you can always manually add your Positions and Transactions using our simple interface and/or Excel template. However, remember that you should not upload your positions and transactions manually whilst having a broker connection that does the same as that will duplicate your positions and transactions.
How do I know what connections are working?
In the spirit of transparency, as well improving your experience on illio and setting the right expectations, we’ve built a live tracker of all the connections available and their current status:
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What we know |
What this means for you |
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The majority of the time the information we need comes back |
Minor reconciliation might be needed in our app |
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Some of the time the information requested comes back |
Some reconciliation will be needed in our app from your side |
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Very little information comes back, or we rarely get the information needed |
Major reconciliation will need to happen from your side. We recommend uploading your data manually via excel instead |
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This broker / connection has not been tested |
You could test this for us – read on for more |
How to test a pending (Purple) connection:
Do you want to test a (Purple) connection that has not been tested ? Simply follow these steps:
- Pick the entity you want to connect to
- Follow the normal flow to add a connection
- Whether it works or not, can you please let us know on the Chat by connecting with one of our Support representatives
As a thank you for helping us we'll waive the next 2 months of your illio subscription fee. This is an ongoing process of growth, led by the community and our amazing user base – thank you to everyone that has participated already.